The main objective of Qantas is to build flight safety and the company's image to be the best trainer and reporter in the world. The Qantas Annual Review (2010) aims to focus on flight safety, management, occupational health safety and good performance. A huge amount of money is spent on encouraging standard safety operations and quality performance (Qantas Annual Review, 2010). Safety training programs are organized every time for the staff members so that they can work in a safe environment and handle less risks. The Occupational Health Safety (OHS) program helps Fellow members benefit from injuries that occur while on the job. Sustainable Operations: An established business requires sustainable operations to achieve its goal. The Qantas Annual Review (2010) states that a sustainable business environment can manage short and long term risks, create opportunities and create a profit margin for shareholders, customers, employees and the community. Qantas' priority is to gain recognition and build a reputation. Qantas Airways is a premium carrier offering high performance in the domestic and international markets. Time management and customer satisfaction are the main focus of the Qantas Group (Qantas,