I present MDM as an innovative and cutting-edge care model that takes into account patients' needs and values ​​while providing the best available evidence guided by experience of physicians to minimize the burden of disease and treatment, as well as the impact of healthcare on patients, their caregivers, physicians, and healthcare systems (Abu Dabrh and Gallacher 2015).8 MDM focuses on Search for the best approaches that increase the capacity (i.e. capacity/resources) and decrease the workload (i.e. demands) that patients face while caring for themselves. These approaches, for example, include SDM, resilience training, coaching, patient engagement and/or de-prescribing or simplification of treatment regimens, to name a few. Building on this work, I collaborated with a team of researchers and clinicians from Peru and examined resilience as a construct that supports patient capacity. We have summarized the evidence on the impact of resilience training on vulnerable populations with type 2 diabetes mellitus and hypertension.9 In ongoing MDM projects, I use behavioral and social science (qualitative) research methods such as surveys, data coding, and analysis to understand patient capacity and workload. This will provide information on how the imbalance between capacity and workload could hinder the effectiveness of care provided to patients in clinical practice and how this imbalance increases treatment non-adherence and worsens