IntroductionEmployees can be considered the best resource within an organization. Employees have the ability to maximize profits within many organizations. Employees are like the oil inside a car engine. The oil helps support the engine so that friction does not occur. The car may look great and run great, but when the oil is low the engine is at risk of seizing up. If the engine stalls, the car cannot run. The car needs oil to run the engine effectively and it offers great benefits. A car cannot get to its destination without engine oil. Likewise, organizations cannot achieve their goals without employees. It is very important for organizations to attract and retain the best employees possible. The Human Resources (HR) department plays a significant role in attracting and retaining employees. Human resource practices include “participation, leadership, teamwork, training and development, recruitment and selection” (Mahal, 2012, p.41). However, organizations and employees may lack the ability to learn, use and exploit good communication practices ( Corrado, 2014 ). A key aspect of increasing an organization's communication aptitude is to increase the volume of employee communications. Effective communication is essential for attracting and retaining employees. Leaders and employees must communicate effectively with each other if something is affecting the system. HR is able to retain employees when open communication is implemented. If training is necessary, leaders must address employees through effective communication. Ineffective communication can produce more failures than successes within organizations. Leaders must build trust and communicate effectively with employees to ensure everyone understands their responsibilities. Without effective communication, nothing could be accomplished within a team (Conrad,
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