IntroductionIn this critical analysis I will evaluate my chosen organization that I experienced at restaurant "X" and discuss how motivation perspectives are influenced in my work experience. Additionally, I will reflect on how these concepts relate to problems and how they influenced/motivated me to succeed. In the following paragraphs I will describe two team concepts: team characteristics and processes and team conflict management or team effectiveness, the two phases of this teamwork and how this would affect my contribution as a team member at the restaurant. The last two paragraphs would be the conclusion and recommendations. This organization is New Zealand's largest fast food restaurant, offering New Zealanders "high quality food in a friendly and fun environment" since 1976. With numerous restaurants across the country, over 9,000 crew members have been employed for the their 161 fast food restaurants. By hiring a variety of people and applying them to their company culture, using their training program to gain experience and help the franchise grow and succeed. My experience in this franchise lasted 11 months; the majority went towards training and gaining work experience. My involvement in fast food has existed since I have been the face of the counter, where I have had the opportunity to interact with all the customers and, by taking all the orders, also manage to make the customer leave satisfied. My manager gave Kay the ability to present excellent customer service, using technology, managing money and remembering the menu. This is the first problem I will discuss in the motivational part and it concerns the fact that the manager set strong expectations and... .. middle of paper ......first I started X, the teamwork had a important role in my job description because I had to collect all the orders and then I had to convey the message to all the members in the back area (food preparation). When I worked at Additionally, weekends were our busiest days. So in advance, all the regular employees got together and made a plan of who would work in each section (one to make the burgers, one to make the fries, one to make the drinks, and 2-3 people to get the orders). we brought a new employee with us to the section we were working on and showed them what they needed to do. This ensured that our working day ran efficiently and smoothly, without new members of staff looking like they didn't know what they were doing.