Andy also needs to analyze the impact of this data on his company. To do this, Andy needs input from his quality and sales departments, so he calls a meeting where he shares his data. Andy learns that a recent sales order was canceled because no products were in stock, and that quality issues forced detailed inspections of each item delivered by AWI, which led to a high amount of overtime. Andy asks these department managers to use the "Cause and Effect" method to determine the dollar value of losses resulting from these problems. This will allow Andy to see how each cause (delivery and quality) leads to monetary impact