Previously, we reserved these characteristics for leaders. While the primary goal of management is efficiency, in today's world that does not mean assembly-line mindlessness. Modern managers are more like coaches, facilitators, or catalysts than assembly line controllers (Center). Both leadership and management are functions, but only management is a role. That is, you have to be appointed to a managerial position, but anyone can show leadership regardless of whether they are managers or not. This has a liberating effect, making it clear how frontline employees who don't manage people can demonstrate bottom-up leadership. This is critical in any business that needs everyone thinking to beat the competition. When I say anyone can be a leader, I don't mean that everyone necessarily has what it takes to even manage a small team, let alone reach the top. By my definition, demonstrating leadership simply means convincing people to do something different, regardless of their position. Managers tend to adopt impersonal, if not passive, attitudes towards objectives. The manager's goals arise from needs rather than desires and, therefore, are deeply rooted