I will discuss how verbal, nonverbal, engaged listening, managing personal emotions, and paraphrasing are important communication skills to possess. Verbal communication skills include not only language, but also tone of voice, voice quality, speed, and intonation. Obtaining an interpreter for patients who do not speak English is important for communication, but controlling your tone and speed when speaking will also help you communicate effectively. Additionally, your nonverbal communication can also be a useful tool. Paying attention to maintaining eye contact if it is culturally acceptable, as well as controlling facial expressions and body posture are part of effective communication (Giger,