3.1 INTRODUCTION FM is the concept of continuous improvement (Tonono, 2008). This means that any company should strive for improved operations, customer satisfaction, increased productivity and high quality of results, better environmental performance or any other performance indicator (Best, Langston and De Valence, 2003) . Therefore, it takes into account workplace conditions and its impact on the realization of productivity in the configuration of human resources, physical infrastructure and technology. In transformation strategies, the concept of the importance of innovation is linked to information technology (IT). (Perrott, 2007) explores the concept of innovation and suggests that these concepts apply equally to FM Driving's role as a dynamic business tool. (Perrott, 2007) further concludes that the role of innovation management in FM is not about producing innovative solutions but about providing a creative environment in which solutions can be created, developed and applied (Goyal, Pitt, & Sapri, 2005 ). 3.2 IMPORTANCE OF TRANSFORMATION STRATEGIES IN MANAGING BUSINESS STRUCTURES AND INNOVATION Business transformation is vital for any organization to succeed in today's extremely challenging environment. Disruptions in technology, market needs and wants, cost/service delivery model, and global economic trends force companies to succeed or fail (Awang, Hakim, & Mohammed, 2011). Many companies have delighted their customers and increased shareholder value by implementing transformation strategies. They are using transformation strategies to stay ahead of the competition. (Manyika, Chui, & Marrs, 2013) stated that transformation strategies in business can bring valuable benefits where users focus on change and advantage at a strategic level. However, Khan (2010 ) stated that more than 70% of transformation programs fail to achieve actual objectives. You need to understand the key challenges of a transformation program and address them before executing it. These include: Unclear vision and misunderstanding of the business vision Undefined understanding of the organizational structure Attempting to apply the same transformation solutions to different business needs Simply reorganizing organizational resources rather than achieving true transformation Failure to understand existing process flows and their objectives Failure to identify factors requiring transformation Overestimation of transformation objectives in implementing change Failure of communication Failure to respect the necessary management discipline in the different departments