Quality management has been widely applied within the manufacturing industry for over a decade. later, the service sector increasingly emphasized this area. Quality management is increasingly integrated into library services, following their perceived success in manufacturing industries, with a focus on improving service quality. Since manufacturing industries differ in terms of characteristic quality, different criteria must be used to measure these industries. The quality management approach should be different in the service sector compared to the manufacturing industry. The most distinctive feature between the service and manufacturing industries is that in the former there is usually a direct interaction between the customer and the service. Libraries have intense direct interaction with customers. For this reason, libraries need to develop their own framework when integrating quality management approaches into libraries. The practice of quality management in the library services sector has existed since its conception, however the terminology used was different. Performance indicators, evaluation of reference sources using checklist criteria, evaluation of information retrieval system using recall and precision ratios, cost-effectiveness studies, user surveys on library services etc. They are all part of quality measurement studies using different evaluation mechanisms and methodologies.A Literature review shows that quality studies in the library and information sectors are mostly isolated and are conducted on different aspects of management of the library, services, user studies, etc. Since the library is a service sector, its main objective is to provide information and services to its users. users at the right time in... middle of paper ......and to discover the gaps in the system and its services. Feedback from students and teachers is essential for continuously improving the quality of library services. Conclusion Growing user expectations have challenged libraries to improve the quality of services. Academic libraries that wish to continuously improve service quality and fully satisfy users must create a customer-oriented culture in their organization. Quality management in academic library being a service sector is very important. An academic library with a huge, but unused collection Measuring the quality of acquisition, technical processing, and circulation are the main areas of an academic library where quality measures can be incorporated. These areas have large scope for further improvement and therefore the quality of academic libraries can be improved.